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Tag: customer service

Implementing a new ERP system – focus = success

A little while back I had the pleasure to work on the implementation of a small/medium enterprise application for businesses, SAP … More

accomplishment, achievement, blogging, change management, customer service, employee retention, engagement, English, management, sap, sap business one, SAP HANA, Sharing, teamwork, tech

Tell a story about excellent customer service!

Read the expression below and pause for a second after reading: Customer Service . .. … ….. (this is when … More

blogging, customer service, engagement, English, happiness, Sharing

Book review – Delivering Happiness :)

I’ve lately been reading “Delivering Happiness” by Tony Hsieh, and it’s a great book. It’s so comforting to read since … More

blogging, customer service, English, happiness, management, Sharing
Davi Pontes - the world as I see it

Talking about implementing ERP systems and increasing employee retention

Interview with Finn Backer, with SAP Business One Using ERP flexibility to increase employee engagement and retention through good internal … More

customer service, employee retention, engagement, English, retention, sap, sap business one, teamwork

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